Clinical Path: yes, our Clinical Path sessions are delivered by physiotherapists and exercise physiologists, so they may be claimable through your private health extras cover (physiotherapy or exercise physiology). How much you get back depends on your fund and level of cover, so check with your fund first. We don't have an on-the-spot claiming (HICAPS) machine. Instead, you pay on the day and we provide an invoice/receipt, which you can submit to your health fund to claim your rebate.

Fitness Path: no. Fitness Path classes are general fitness classes and aren't claimable through private health insurance.

No, you can book directly with us. The only exception is workers compensation, where you'll need a referral and an approved claim with your insurer before your first session.

Choose the Clinical Path if you have an injury, pain, a health condition, or you're pregnant or post-natal, and want a physio-led program. Choose the Fitness Path if you're injury-free and want a great reformer workout. Not sure? Take our 1-minute quiz.

Clinical Path: yes, you'll need an Initial Assessment with one of our practitioners before your first class, so we can tailor your program to you. Our Physio-Led Intro Pass includes your assessment, or you can book an Initial Assessment here.

Fitness Path: no assessment needed. Just book a class and let your instructor know about any injuries or health conditions.

Already in Clinical Reformer classes? No. You can keep doing Clinical Reformer at our new studio. Just create your account, choose a pack and book your classes.

Want to try Studio Clinical? Book a 1:1 with a physio first so you can learn our new equipment.

A Physio Focus patient but new to Pilates? Book a 1:1 with a physio first, and we'll recommend the right class for you.

Absolutely. Beginners are welcome on both paths. Our instructors and practitioners will show you how to use the equipment and give you options to make each exercise easier or harder.

Book online through our booking page or the free Momence app, using the same login. If a class is full, you can join the waitlist and we'll let you know if a spot opens up.

Clinical Path clients need an Initial Assessment before booking classes. See Clinical Path for how to get started.

Fitness Path classes are 45 minutes. Clinical Reformer and Pre & Post-Natal classes are 45 minutes, and Studio Clinical and Stronger for Longer are 50 minutes.

Grip socks (required for all classes), a water bottle and a towel. Wear comfortable exercise clothes without zips or buckles. Please arrive 5–10 minutes early, as doors close when class starts.

Fitness Path classes need 12 hours' notice and Clinical Path classes and appointments need 24 hours' notice. You can cancel in the Momence app, online or by contacting us. Late cancellations and no-shows may forfeit your class or deposit. See our Terms & Conditions for full details.

Yes. You can pause your membership for up to 4 weeks per calendar year, with a minimum of 7 days per pause and at least 7 days' notice. There's no fee to pause, and pausing doesn't affect a Founding Member rate.

All weekly memberships, including Founding Member, have an 8-week minimum term. After that, you can cancel with 14 days' written notice by emailing pilates@physiofocus.com.au. Payments continue until the notice period ends. If you cancel a Founding Member membership, the Founding rate can't be reinstated.

Packs, passes and offers are valid for a set period, and unused sessions expire at the end of it. They aren't refundable or transferable, except where required by law. Nothing in our terms limits your rights under the Australian Consumer Law. See our Terms & Conditions.

Fitness Path classes are for adults 18 and over. Clinical Path sessions are available from age 12, with a parent or guardian's consent.

Yes. We see workers compensation clients with an approved claim. Please email us before booking so we can confirm your approval and set up your sessions.